When I started with Relay, it was a start-up in its infancy. In my 7 years as Creative Director, we've grown to over 3 million users and work with more than 25 major corporate partners.
Relay gives businesses the tools to create and send personal, actionable communications to their customers via a secure web app. Customers receive "journeys" of messages with high-value actions that guide them through lifecycle events like onboarding, account changes, problem resolution, and more.
Relay messages start with a text notification that takes a user to a specific personalized message where they can interact with content and take action.
Pssst, I didn't just design the website and app: I've created all the marketing and sales collateral including animating and voicing this video! I've worn a lot of hats with Relay.
Businesses can automatically send a message at every step of the customer journey. Messages welcome, re-engage, and follow-up with customers and always provide the right content at the right time.
Relay is more than just text to a landing page. Business foster ongoing relationships with thier customers involving different departments, groups, and partners. Everything appears in one place.
I’ve had the opportunity to work with a variety of great brands and bring some truly wonderful projects to life.