Relay gives businesses the tools to send personalized, timely communications to their customers at scale. With Relay, businesses create digital customer experience journeys with a series of triggered messages and high-value actions that guide customers through lifecycle events like onboarding, account changes, problem resolution, and more.
Pssst, I didn't just design the app itself: I animated and voiced this video too. Cool, right?
Businesses can automatically send a message at every step of the customer journey. Messages welcome, re-engage, and follow-up with customers and always provide the right content at the right time.
Relay messages start with a text notification that takes customers to their secure page with their message. That means there's no risk of sending sensitive information via SMS and nothing customers have to download before they can take action.
I’ve had the opportunity to work with a variety of great brands and bring some truly wonderful projects to life.